Good offers two levels of device support: certified and registered. Certified devices are eligible for Good's full technical support. Registered devices are eligible for level one technical support which consists of answers to common usage questions, workarounds for known issues, and first level troubleshooting. The primary support mechanism for registered devices is the Good Device Forum, a user-driven online discussion forum available to customers through the Good Online Portal.
Note that Good server software is backwards compatible. For example, Good client version 4.9.3 will run against Good server version 5.0.
To find your device, select your country or your device from the appropriate dropdown list below, and then click "Search." To start a new search, click "Reset."